Data processing notice.
A plain-English summary of what data we handle, why, how long we keep it, who we share it with, and how to exercise your rights under GDPR (EU/UK), India's DPDP Act 2023, and comparable regimes.
The Generative Bridge (TGB) is the data controller for information submitted through this site and any engagement we run. Reach us at privacy@thegenerativebridge.com.
| Category | Purpose | Legal basis |
|---|---|---|
| Contact details (name, email, company) | Reply to enquiries, scope engagements | Consent / contract |
| Chat transcripts (with Yash) | Answer questions, improve responses | Consent |
| Library / lead-magnet emails | Deliver requested resource, notify of related work | Consent |
| Account data (auth ID, email) | Sign-in, session management | Contract |
| Server logs (IP, user agent, path) | Security, abuse prevention, reliability | Legitimate interest |
| Analytics events (only if you opt in) | Understand which pages help | Consent |
- Enquiries and library captures: up to 24 months from last interaction.
- Chat transcripts: up to 12 months, then anonymised.
- Engagement records: for the term of the agreement plus 7 years for tax/audit.
- Server logs: 90 days.
- Backups: rolling 30-day window.
We use a small set of vetted vendors under written agreements. Categories:
- Application hosting and database (managed backend, EU/US regions).
- Transactional email delivery.
- AI inference gateway for the on-site assistant.
- Error monitoring for uptime and reliability.
Full vendor list on request from privacy@thegenerativebridge.com.
Data may be processed outside your country of residence. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.
You can request access, correction, deletion, portability, restriction, or objection. Under India's DPDP Act you may also nominate a person to exercise these rights on your behalf. We respond within 30 days.
Email privacy@thegenerativebridge.com with the subject line "Data request" and a description of what you'd like.
Essential cookies (session, CSRF, load balancing) are always on. Analytics is opt-in via the banner and can be revoked any time by clearing site data or reopening the banner.
For DPDP-related grievances: Grievance Officer, TGB, privacy@thegenerativebridge.com.